We work for you, not your insurer

After suffering a commercial flood we minimise disruption to you, your staff and to your business.

The Commercial insurance claim process particularly for larger losses, can be extremely complicated and involves many different areas of expertise.

Brooklin Claims Consultants and our UK wide team which we have built on more than 100 years of claims and restoration experience, work for you independently. As well as former commercial insurance company loss adjusters, we have the most experienced and dedicated team of RICS loss assessors. We are regulated and monitored by the Financial Conduct Authority.

Our service is designed to help you where possible to carry on trading during this uncertain time, ensuring that supplies and services continue to reach your clients and customers.

Our Expertise

We have a team of well trained water damage restoration professionals and have already helped thousands of people to get back on track following a flood.

You may not be aware but when fire or flood damages your property, besides the immediate problems that occur, there are also subsequent problems that could impact your health.

Moreover, if you do not use a water damage management specialist immediately or if you do not choose a trustworthy water damage management service, the entire structure of your property could be at risk.

Contaminated water ruins the interior of your premises and knowing where to start can be very daunting. We use flood management experts who can ensure your premises is quickly and efficiently dried using advanced drying technology. Our flood restoration experts react quickly to assist in getting your property back on the road to recovery.

What can we do for you and your business….

  • Negotiation of interim payments to cover emergency costs such as restocking, replacement plant, computers and staff wages.
  • Specialist calculation of business interruption, such as loss of profit and increased cost of working, using expert forensic and consequential loss accounts.
  • Deal with all the professionals on your behalf including the Insurance Company, the adjuster, the surveyors, the cleaning companies, the restoration specialists and the building contractors
  • Organise specialist commercial fire and flood restoration work and emergency repairs
  • Ensure all building work is carried out to the highest standards
  • Do a full assessment of your contents claim including beyond economic repair items
  • Negotiate the type of settlement you want
  • Offer pro-active crisis management from start to finish by the UKs leading firm of Claims Consultants in the country
We're proud to have help helped lots of homeowners, landlords and business owners over the years. Successfully managing their insurance claims to get them the best possible outcome.
  • Hamira Ahmed - Burton on Trent
    I have had great service from Brooklin claims.   Jonathan was the most polite and professional members of staff and always responded to emails or any questions I had about my claim promptly, he is a real asset to Brooklin and worked very hard on my claim.   He was very helpful throughout which made the whole experience a lot easier.   David who took over from Jonathan due to him being furloughed was also very helpful with dealing with any issues I had.  
    Hamira Ahmed - Burton on Trent
    Burton on Trent
  • Susannah Gilson - Ross On Wye
    I feel Brooklin Claims helped to speed up my insurance claim and get it settled as promptly as they could.

    It was not an easy claim for Brooklin to be involved with but it was dealt with as efficiently as was possible under the circumstances, and I was kept updated regularly along the way. I would absolutely recommend Brooklin Claims Consultants to friends and family. Everyone I had dealings with at the company were brilliant, Fiona, Paul and Dermot, thank you for all your help! I would also mention Allan, who dealt with the situation with empathy and care.

    I am glad I chose Brooklin Claims to deal with my insurance claim as having the extra support at such a difficult time was invaluable. They answered all correspondence professionally and pro-actively, the whole way through the process.

    Best wishes Susi
    Susannah Gilson - Ross On Wye
    Sandringham, Ross on Wye
  • Mr Grainger
    I just want to say a big thank you to everyone at Brooklin Claims without your help i honestly don't know how i would of coped. After the fire i was at an all time low but after David contacted me he took a huge amount of pressure off. I would never of known where to start but he conveyed with all relevant parties and was a huge help.

    I would also like to thank Paul who has been brilliant and wouldn't give in even though at times i thought i would never succeed. Paul always gave me hope and was great to deal with as was Fiona who was always very pleasant and professional.

    I must admit at times i was really struggling but they were always there and were a massive help. I know without you i could never of won this claim and would of been in big trouble financially which with 2 young boys is the last thing i needed. The work you do is amazing and i can't thank you enough.

    Keep up the good work. Many Thanks.
    Mr Grainger
    Middleton, Manchester
  • Mr Jonathan Rhodes
    Just a quick note to say thanks for all your help with the claim. I am pretty sure I would not have been able to deal with the business interruption issues we faced without you. You have been great and I won’t hesitate to use you in the future with my other properties.
    Mr Jonathan Rhodes
  • Mr Dave Stanton
    Pete has advised that all works were completed Tuesday therefore I’m happy to sign off. Please accept my sign off and I would like to thank you for a tremendous job done by all. So grateful through unfortunate circumstances to have enjoyed the excellent services by all your team and everyone involved. We can’t thank you enough.
    Mr Dave Stanton